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Keep Informed of Products & Specials

Shipping & Returns

Returns Policy

You may return purchased items, in undamaged condition, within 30 days of delivery for a full refund including items that you have been installed and used as long as it has not be damaged in any way.  (Damage; gouged, scratched Finish, hex swivel nut gouged/scratched by wrench) We encourage you to use your Wonder Shower and want you to install it. "It's a 10-minute installation including a 5-minute coffee break." If you are unhappy with it for any reason you can return it for a full refund of the purchase price minus shipping cost. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

We will ship all orders in 24 to 48 hours from receipt, customer will be notified of any exceptions immediately.

We can ship to virtually any address in the world. Note that there may be restrictions on some products, and some products may not able to be shipped to some international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Wonder Shower Company Inc.

16920 Kuykendahl Rd Suite 109 Houston, Texas 77068  

(281) 583-8861     (800) 595-0385

Email:   tara@wondershower.com    greg@wondershower.com

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